Visualization is a powerful tool and TASKE Contact makes the most of it for Amazon Connect contact centers. This powerful search tool provides unmatched cradle-to-grave visualization and recording of any call or live chat — allowing you to improve operations and customer service.
TASKE Contact Visualizer lets you see exactly how any customer interaction unfolded:
By providing a call display following every event in the lifecycle of a call or contact, TASKE Contact Visualizer can be used to train staff and to respond to complaints.