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ClearPoint Credit Counseling

Finance

ClearPoint Credit Counseling

ClearPoint relies on TASKE reports for a clear understanding among stakeholders of queue and agent performance.

Ferguson Enterprises

Retail

Ferguson Enterprises

TASKE’s specialization in the manipulation of telephone system data, together with NICE’s focus on workforce management tools, gives customers such as Ferguson Enterprises access to a valuable information to optimize scheduling and agent adherence.

SenecaOne

Finance

Seneca One

Seneca One prides itself on the unparalleled customer service that builds strong relationships by keeping the clients’ best interests and financial stability in mind, and TASKE is a significant part of the Seneca One solution.

Oticon

Retail

Oticon

With TASKE, Oticon has given their call center managers the tools they need to retrieve the data that's important to them on both an individual basis and for reporting to senior management.

Sanford Health

Healthcare

Sanford Health

With TASKE, Sanford Health has given their employees access to the information needed to improve call handling processes and customer interactions.

Fresh Insurance

Insurance

Fresh! Insurance Group

The flexibility of the TASKE reporting system combined with Strata CIX670 meant that the reporting could be extended to every area of the business.

Health Design Plus

Healthcare

Health Design Plus

Health Design Plus has a strong customer service function, and uses an Iwatsu ADIX® and TASKE Contact in their contact center to service both plan members and health care providers.

TASKE allows us to manage in a real-time atmosphere and respond to our customers using the most current information available.
Brian S., SenecaOne