October 16-19, 2023
The ICMI Contact Center Expo conference unites professionals looking to enhance the customer experience with the latest technologies and services. This is a contact center conference designed 100% with your interests in mind. Attending this event will give you access to the best insights, solutions and conversations that will help you optimize those connections with your customers from the first touch.
Call & Contact Centre Expo
November 29-30, 2023
The Call & Contact Centre Expo Call & Contact Centre Expo showcases the latest and most effective technologies, strategies and advancements to call and contact centre professionals and those in IT, general management, HR, marketing and operations, who are looking to excel in customer engagement. Held at the ExCel Exhibition Centre in London, England.
AWS re:Invent Conference
November 27 - December 1, 2023
Las Vegas, Nevada
This event brings together everyone in the AWS ecosystem, including developers like us, to learn, network, prospect and more.
For more information about AWS re:Invent visit https://reinvent.awsevents.com/
April 29 - May 2, 2024
Fort Worth, Texas
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world.
The Customer Contact Week conference was created to bring together call center managers to discuss best practices in agent training, emerging call center technology, performance metrics, quality assurance, cost reduction and other critical customer service priorities.