TASKE solutions provide companies with the tools they need to ensure their customers receive the superior customer service they deserve.

TASKE features include enhanced up-to-the-second real-time views of all customers waiting for or speaking with agents, historical reporting on all inbound, outbound and internal activity as well as a contact search tool with cradle-to-grave view of the customer journey. Our software automates management activities providing operational control and flexibility at an economical price, enabling everyday businesses to achieve and exceed their service level expectations.

By the Numbers

years in business
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An image of the TASKE headquarters, where we build call center software that provides tracking, real-time reporting and analytics for contact centers

A Private Company

TASKE is a privately held firm headquartered in Ottawa, Canada with representation throughout the USA. Established in 1989, and with 7000+ installations worldwide and counting, TASKE is into its third decade of providing the most advanced communications management solutions for the contact center and enterprise.

Our Partners

TASKE works closely with many industry leaders to provide robust and affordable contact center analytical software applications for Avaya Aura, Cisco UCCX, and Amazon Connect.

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A supervisor of a call center holding a TASKE report of agent performance in the contact center

Our Customers

TASKE's customers include a broad range of vertical markets including health care providers, banks, retail locations, credit unions and more.

Read their stories
We have performance standards to meet and now we're exceeding them, so we'll continue to use TASKE to analyze the objectives of the organization and to better evaluate what our needs are for our future propositions.
Judi G., Health Design Plus